(the “Site”) is owned and operated by Andau Medical Inc. (“Andau”). Andau can be contacted at (844) 263-2888; 10539 169 St NW, Edmonton, Alberta, T5p 4Y7, Canada.
PURPOSE
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:
This Privacy Policy applies in addition to the terms and conditions of our Site and explains how Andau and Andau affiliates (“Affiliates”) collects, uses and discloses personal information and what rights you have in relation to your personal information.
CONSENT
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data listed in this Privacy Policy.
PERSONAL DATA WE COLLECT
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
DATA COLLECTED AUTOMATICALLY
When you visit and use our Site, we may automatically collect and store the following information:
1. IP address;
2. Location;
3. Hardware and software details;
4. Clicked links; and
5. Content viewed.
DATA COLLECTED IN A NON-AUTOMATIC WAY
We may also collect the following data when you perform certain functions on our Site:
1. First and last name;
2. Email address;
3. Phone number;
4. Address;
5. Purchase and product information;
6. Payment information; and
7. Auto fill data.
HOW WE USE PERSONAL DATA
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
1. Doing business with you:
– responding to queries;
– establishing your organization in our systems;
– providing your organization with products and services you have requested from us;
– managing orders;
– processing payments in respect of our products and services;
– registering your products and warranty and service requirements;
– troubleshooting;
– sending you product or service-related communications;
– managing and administering user accounts and profiles you have with us;
– resolving any complaints from or disputes with you.
2. Legal and regulatory compliance:
– performing identity, financial and credit searches, screening and checks;
– keeping records;
– maintaining the security and integrity of our systems, platforms, premises, and communications;
– information on products purchased as required for compliance in the event of recalls;
– monitoring our systems and processes to identify, record, and prevent fraudulent, criminal and/or otherwise illegal activity;
– complying with instructions, orders, and requests from law enforcement agencies, any court or otherwise required by law;
– complying with our general regulatory and statutory obligations;
– obtaining legal advice, establishing, defending and enforcing our legal rights and obligations in connection with, any legal proceedings.
3. General business requirements
– continuously revieing and improving our products and services and developing new ones;
– business and commercial analysis;
– monitoring and producing statistical information regarding the use of the Andau services and analyzing and improving their functionality;
– training our staff;
– purchasing maintaining, and claiming against our insurance policies;
– managing the proposed sale, restricting, transfer or merging of any or all part(s) of our business, including to responding to queries from prospective buyers or merging organizations.
4. Marketing:
– managing, planning, and delivering our business and marketing strategies;
– sending you information about similar and/or related products and services;
– sending you marketing communications;
– analyzing how our marketing communications are used by you;
– conducting surveys for benchmarking, continuous improvement, and marketing purposes.
WHO WE SHARE PERSONAL DATA WITH
We only share personal information with other parties if this is necessary for the purposes described above, you have given us your consent, or we are obliged to do so by law.
1. Recipients who are not Affiliates – we have relationships with various companies who help us operate our business and who may need access to your personal information for doing so, including the following: IT service providers, customer support providers, marketing service providers, social media platforms, business partners and joint ventures, professional advisors and consultants (ie. legal counsel), and insurers. We may also have the obligation to share your personal information with government authorities, and courts. If we decide to reorganize or divest our business through sale, merger, or acquisition, we may share personal information about you with actual or prospective buyers.
2. Affiliates of Andau – Andau has a number of Affiliates, and each Affiliate may work with other Affiliates for business and operational purposes. Personal information is only shared with other Affiliates if we have a legal basis for doing so and if this is necessary for one of the purposes described above. Andau and its Affiliates have concluded a group-wide agreement on the handling of personal information for this purpose.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
OTHER DISCLOSURES
We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
DO YOU HAVE TO PROVIDE YOUR PERSONAL INFORMATION TO US?
We may ask you to provide certain personal information to us. You are not required to provide us with your personal information. However, if you choose not to do so, we may not be able to enter into or continue a business relationship with you/your organization or to provide you with marketing communications.
HOW LONG WE STORE PERSONAL DATA
User data will be stored until the purpose the data was collected for has been achieved. In particular, we set our retention periods carefully under consideration of different general principles, including the following:
1. Whether we are obliged to keep your personal information (ie. for tax purposes);
2. Whether you have asked us to stop using or instructed to keep your personal information;
3. Whether we have an existing business relationship with you;
4. Whether we will likely use your personal information in the future;
5. Whether your personal information is relevant to future legal claims;
6. Whether your personal information is particularly sensitive; or
7. Whether keeping your personal information would have a significant impact on you.
Once the applicable retention periods are expired, we will securely delete or anonymize your personal information. If you would like to have further information about our retention practices, please contact us at the contact addresses listed above.
HOW WE PROTECT YOUR PERSONAL DATA
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.
CHILDREN
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data, their parent or guardian may contact our privacy officer.
HOW TO ACCESS, MODIFY, DELETE, OR CHALLENGE THE DATA COLLECTED
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer:
Kristine Thompson
Privacy Officer
DO NOT TRACK NOTICE
Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser initiated DNT signals.
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking “unsubscribe” on the bottom of any marketing email or updating your email preferences under “Your Account.”
COOKIE POLICY
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
1. Functional cookies – Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits; and
2. Third-Party Cookies – Third-party cookies are created by a website other than ours. We may use third-party cookies to monitor user preferences to tailor advertisements around their interests.
MODIFICATIONS
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
CONTACT INFORMATION
If you have any questions, concerns or complaints, you can contact Kristine Thompson, Privacy Officer
Your use of the Andau Medical Inc. (“Andau”) website indicates your agreement with the following Terms of Use. If you do not agree to be bound by and comply with these Terms of Use, please do not access or use this website.
By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, together with our Privacy Policy.
Use of the Website
You will not use this website for a prohibited or unlawful purpose. In addition, you will not use this website in any manner which could damage, disable, overburden or impair this website, or interfere with another user’s use or enjoyment of the website. Furthermore, you will not obtain any materials or information not intentionally made available through this website.
This website may contain communication services. You will only post, send and receive messages which are appropriate and related to the communication service. You should use caution when providing personally identifying information. Andau is not liable for any loss or damage resulting from your use of the communication services.
Our collection, use, disclosure, storage, and protection of personal information is described in our Privacy Policy.
Andau may disclose any information as required or permitted by law, legal process or government request.
Communications and Text Messaging
Where this website allows you to provide contact information, including your telephone number or email address, you consent to being contacted by Andau in connection with your inquiry, request, appointment, product, service, or account.
This website may use text messaging. By providing your telephone number, you consent to receive calls, emails, and text messages. Message and data rates may apply. Message frequency may vary. Reply "STOP" to opt-out and "HELP" for help. Opt-in and opt-out occur through the same number. View our Privacy Policy for more information.
Intellectual Property
All right, title, and interest in and to the website and its content, features, and functionality, including, but not limited to, products, information, materials, text, graphics, photographs, illustrations, videos, displays, images, audio, music, software, and the design and compilation thereof, and all intellectual property rights in the website are retained by Andau, its affiliates, partners or its licensors, and are protected by worldwide copyright laws. Any adaptation, modifying, disassembling, decompiling, reverse engineering, reproduction or distribution thereof is hereby strictly prohibited unless expressly authorized.
The trademarks, logos, service marks, and product marks displayed on the website are the registered and unregistered marks of Andau or related companies, its partners, or its licensors, and are protected by trademark laws. All other trademarks not owned by Andau, its affiliates or related companies, its partners or its licensors that appear on the website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Andau.
Liability Disclaimer
Although Andau will use reasonable efforts to include up-to-date and accurate information in this website, Andau makes no representations, warranties or assurances as to the accuracy, currency or completeness of any information provided.
The information on this website is provided for general informational purposes only and should not be relied upon as medical, clinical, legal, regulatory or professional advice.
Products and services described on this website may not be available in all jurisdictions and may be subject to applicable regulatory requirements, approvals or distribution limitations.
This website is provided as a service to its visitors. Andau reserves the right to delete, correct any errors, inaccuracies, or omissions, and to discontinue, add to, modify, upgrade, or replace all aspects of the website in our sole discretion and without notice.
Andau will not be liable for any direct, indirect, punitive, incidental, special or consequential damages, including loss of use, data or profits, arising out of the use or performance of this website, the provision of or failure to provide services, or any information, products or services. If you are dissatisfied with these Terms of Use, this website or any information, products or services, your only remedy is to discontinue using this website.
Links to Third Party Websites
This website may provide links or references to other sites. These links are provided for your convenience only and do not constitute any endorsement by Andau of such websites, their owners or contents. Andau makes no representations, warranties or assurances as to any information in such sites and has no responsibility for their content. If you decide to access any third-party sites, you do this entirely at your own risk. You acknowledge and agree that Andau is not liable, either directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such third-party sites.
Cookies Disclaimer
When you use our online services, we may use cookies or similar technologies to support website functionality, analytics, user experience, and advertising, where applicable. Please review our Privacy Policy for more information.
Indemnification
By using the website, you agree to defend, indemnify and hold Andau, its directors, officers, employees, shareholders, affiliates, licensors, and agents harmless for any liabilities, claims, actions, demands, losses, damages, settlements, or expenses, including without limitation attorneys’ fees and litigation expenses, made by any third party due to or arising out of or in connection with your use of the website or breach of these Terms of Use.
Term and Termination
These Terms of Use will remain in full force and effect as long as you continue to access or use the website. We may, with or without prior notice, terminate any of the rights granted by these Terms of Use without cause. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the website.
Governing Law / No Agency / Severability
These Terms of Use are governed by the laws of the Province of Alberta, and you consent to the exclusive jurisdiction and venue of the courts in Alberta.
Use of this website is unauthorized in jurisdictions which do not give effect to these Terms of Use. You agree that no joint venture, partnership, employment or agency relationship exists between you and Andau as a result of your use of the website. If any portion of these Terms of Use is determined to be invalid or unenforceable, then it will be deemed to be superseded by a valid enforceable provision which most closely matches the intent of the original and the remainder shall continue to be in effect.
Entire Agreement
This constitutes the entire agreement between you and Andau with respect to this website. You are responsible to comply with your local laws.
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